Our Privacy Policy

Your privacy is of utmost importance to us at Altitude and we have written our privacy policy with that in mind. If you have any questions about anything below please do not hesitate to contact us via e-mail at info@thinkaltitude.com. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your 'Personally Identifiable Information' (PII) in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?
We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, or enter other information on our site.

How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To send periodic emails regarding your order or other products and services.
      To follow up with you after correspondence (live chat, email or phone inquiries)

How do we protect your information?
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible, we use regular Malware Scanning, and your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems (who are of course required to keep the information confidential). In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

A few additional notes on cookies:

      You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's help menu to learn the correct way to modify your cookie settings.

      If you turn cookies off, there should be no impact to your user experience.

Third-party disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about any such sites.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles, which can be found here: https://support.google.com/adwordspolicy/answer/1316548?hl=en

We do not currently but may at some point in the future use Google AdSense Advertising on our website. We do use Google Analytics.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to users based on previous visits to a site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have not yet, but may implement some of the following in the future:

      Remarketing with Google AdSense
      Google Display Network Impression Reporting
      Demographics and Interests Reporting
      DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Google Opt Out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Per CalOPPA, we agree to the following:

      Users can visit our site anonymously.
      Once this privacy policy is created, we will add a link to it on our home page or, at a minimum, on the first significant page after entering our website.
      Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
      You will be notified of any Privacy Policy changes on our privacy policy page.
      You can change your personal information by emailing us.

How does our site handle Do Not Track signals?
We honor Do Not Track when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
We may allow third-party behavioral tracking depending upon the vendor and the use of that information in relation to our privacy standards.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will notify via email within 7 business days should a data breach occur:

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We may collect your email address in order to
      Send information, respond to inquiries, and/or other requests or questions
      Market to our mailing list or continue to send emails to our clients after an initial sign-up email or submission.

To be in accordance with CANSPAM, we agree to the following:
      To not use false or misleading subjects or email addresses.
      To identify an advertising message as an advertisement in some reasonable way.
      To include the physical address of our business or site headquarters.
      To monitor third-party email marketing services for compliance (if one is used).
      To honor opt-out/unsubscribe requests quickly.
      To allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

www.thinkaltitude.com
4635 SE 44th Avenue
Portland, OR 97206
United States
info@thinkaltitude.com
833-444-4258

Last Edited on 2017-10-27